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Privacy Policy Last Updated: 25th February 2025 At Thrive ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.thrivejourney.com (the "Site") or otherwise communicate with us (collectively, the "Services"). By accessing or using the Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services. 1. Changes to This Privacy Policy We may update this Privacy Policy from time to time in response to legal, operational, or business changes. Any updates will be posted on this page with an updated "Last Updated" date. --- 2. What Information We Collect The types of personal information we collect depend on how you interact with our Site and Services. The categories include: a) Information You Provide Directly - Contact Information: Name, email address, phone number, and mailing address. - Account Information: Username, password, and security details. - Order Information: Billing and shipping addresses, purchase details, and payment confirmation. - Customer Support Information: Information provided when you contact us for assistance. b) Information We Collect Automatically We use cookies, tracking technologies, and analytics tools to collect data about: - Your device and browser information (IP address, device type, browser type). - Your interactions with our Site (e.g., pages visited, links clicked). - Site performance and error logs. c) Information We Obtain from Third Parties We may receive personal information from: - Payment processors (e.g., to process transactions securely). - Analytics providers (e.g., Google Analytics for user behavior insights). - Advertising partners (to provide tailored marketing). --- 3. How We Use Your Information We use your personal data for the following purposes: - To provide and improve our Services, including processing payments, fulfilling orders, and delivering products. - To personalize your experience and recommend products based on your interests. - For marketing and communication, such as sending promotional emails and updates (you can opt out at any time). - To enhance security, detect fraudulent activity, and comply with legal obligations. --- 4. How We Share Your Information We do not sell your personal information. However, we may share it in the following situations: - With service providers who help us operate our business (e.g., payment processors, email services, customer support tools). - With legal authorities when required to comply with laws, regulations, or legal proceedings. - With advertising and analytics partners to improve user experience and marketing efforts. - In case of a business transfer, such as a merger, acquisition, or sale of assets. --- 5. Cookies and Tracking Technologies Our Site uses cookies and similar tracking technologies to improve your browsing experience and personalize content. You can adjust your browser settings to reject cookies, but this may affect Site functionality. --- 6. Data Retention & Security We retain personal data only as long as necessary to provide our Services, comply with legal obligations, and protect our rights. We implement industry-standard security measures, but no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately. --- 7. Your Rights & Choices Depending on your location, you may have the following rights: - Access & Correction: Request access to or correction of your personal data. - Deletion: Request the deletion of your personal information. - Opt-out of Marketing: Unsubscribe from promotional emails at any time. - Cookies & Tracking Preferences: Modify your cookie settings via your browser. To exercise any of these rights, please contact us at [email protected]. --- 8. Third-Party Links & Services Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal data. --- 9. Children's Privacy Our Services are not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action. --- 10. Contact Us For questions or concerns about this Privacy Policy, please contact us at: [email protected]